What is Case Management?
After the forensic interview takes place Family Support Line advocates provide person-focused case management. Advocates ensure that families are informed, and supported during the legal process.
Informing the Family about Arrests: Advocates are responsible for communicating with the family as soon as an arrest is made in the case. This helps keep the family updated on the progress of the investigation and provides them with a sense of closure and accountability.
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Tracking the Case through the Criminal Justice (CJ) Process: Advocates help the family understand the steps of the criminal justice process and track the case’s progress, from arrest to trial and potentially beyond. This information empowers the family to make informed decisions.
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Assigning an ADA to the Case: Advocates provide information about the Assistant District Attorney (ADA) assigned to the case. This helps establish a point of contact for the family, enabling them to communicate with the prosecution team and receive updates about the case’s legal aspects.
We care. We Listen. We Act
Informing the Family About Court Dates: Advocates ensure t hat the family is aware of upcoming court dates. This enables the family to plan accordingly and attend court if they wish to do so.
Providing Updates on Court Hearings: Even if the family doesn’t attend court hearings, advocates make an effort to inform them about what happened during each hearing. This helps keep the family informed about the case’s progress and any significant developments.
Collaborating with Law Enforcement and CYS Case Workers: Advocates work as part of a team that includes law enforcement and Child and Youth Services (CYS) caseworkers. Regular communication with these professionals ensures that everyone involved is on the same page and working towards the best possible outcome for the victim and their family.